Privacy Policy

This Privacy Policy describes how Mod Pizza ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website at modpizza-eat.rest, place orders, use our services, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your personal data and how we handle it.

By accessing or using our website, placing an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please discontinue use of our website and services immediately.

We are committed to protecting your privacy and complying with all applicable federal and state privacy laws in the United States, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable data protection regulations.

1. Who We Are

Mod Pizza is a food service business operating in the United States. We operate the website located at modpizza-eat.rest and provide online ordering, menu information, promotions, and related customer services. For all privacy-related matters, you may contact us using the information below:

2. Information We Collect

We collect various types of information in order to provide you with our services, improve your experience, and fulfill our legal obligations. The categories of personal information we collect include, but are not limited to, the following:

2.1 Personal Identification Information

When you create an account, place an order, sign up for promotions, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Date of birth (for age verification and birthday promotions)
• Username and password (for account holders)
• Payment information (credit/debit card numbers, billing details — processed securely through third-party payment processors)

2.2 Order and Transaction Information

When you place orders through our website or app, we collect:

• Order history and details (items ordered, customizations, quantities)
• Transaction amounts and payment method types
• Delivery address and preferences
• Special instructions or dietary preferences you provide
• Loyalty program participation and reward redemption history

2.3 Usage and Technical Data

When you visit our website, we automatically collect certain technical and usage data, including:

• IP address
• Browser type and version
• Operating system and device type
• Referring URL and exit pages
• Pages visited and time spent on each page
• Clicks, scrolls, and navigation patterns
• Date and time of visit
• Internet service provider (ISP)
• Geographic location data (country, state, city — derived from IP address)

2.4 Device Information

If you access our website or ordering platform from a mobile device or app, we may collect:

• Device identifiers (device ID, advertising ID)
• Mobile network information
• App version and settings
• Crash reports and performance data
• Location data (if you grant permission for location-based services)

2.5 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior on our website. For more details about the types of cookies we use and how to manage your preferences, please refer to Section 9 of this Privacy Policy (Cookie Usage).

2.6 Communications Data

When you contact us for customer service, submit feedback, or participate in surveys, we may collect:

• Content of your messages or inquiries
• Records of correspondence (emails, chat logs)
• Survey responses and ratings
• Social media interactions (if you contact us through social media platforms)

2.7 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you use social login features)
• Third-party food delivery partners
• Marketing and analytics partners
• Payment processors and fraud prevention services
• Publicly available sources

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes. Specifically, we use your information to:

3.1 Service Provision and Order Fulfillment

• Process and fulfill your food orders and transactions
• Manage your account and loyalty program membership
• Send order confirmations, receipts, and delivery notifications
• Respond to your questions, complaints, and customer service requests
• Facilitate returns, refunds, or order adjustments
• Verify your identity and prevent unauthorized access

3.2 Analytics and Service Improvement

• Analyze website traffic and user behavior patterns
• Monitor and improve the performance, functionality, and user experience of our website
• Conduct internal research, business analysis, and reporting
• Develop and test new features, menu items, and promotions
• Understand customer preferences and ordering trends

3.3 Marketing and Communications

• Send promotional offers, newsletters, and marketing communications (with your consent where required)
• Personalize content, advertisements, and recommendations based on your preferences
• Conduct targeted advertising campaigns on third-party platforms
• Notify you about new menu items, special events, and limited-time offers
• Administer contests, sweepstakes, and loyalty rewards programs

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us at [email protected].

3.4 Legal Compliance and Safety

• Comply with applicable federal and state laws and regulations
• Detect, investigate, and prevent fraud, abuse, or other illegal activities
• Enforce our Terms of Service and other agreements
• Respond to legal requests, court orders, or government inquiries
• Protect the rights, property, and safety of our company, customers, and the public

4. Legal Basis for Processing

Under applicable United States law, including the FTC Act and state-level privacy statutes such as the CCPA/CPRA, we process your personal information based on the following legitimate grounds:

5. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for their own marketing purposes. However, we may share your information with certain trusted third parties in the following circumstances:

5.1 Service Providers and Business Partners

We work with third-party companies and individuals who provide services on our behalf. These service providers are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security measures. Categories of service providers include:

• Payment processors — to securely handle your payment transactions
• Delivery partners — to fulfill food delivery orders
• Cloud hosting and IT providers — to operate and maintain our website infrastructure
• Email and SMS marketing platforms — to send communications on our behalf
• Analytics providers (e.g., Google Analytics) — to analyze website usage
• Customer support tools — to manage support inquiries and ticketing
• Fraud prevention and security services — to detect and prevent unauthorized activity

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information when we believe disclosure is reasonably necessary to:

• Comply with a legal obligation, court order, subpoena, or governmental request
• Enforce our Terms of Service or other applicable agreements
• Protect the rights, privacy, safety, or property of our company or our customers
• Respond to claims that any content violates the rights of third parties
• Prevent fraud, criminal activity, or misuse of our services

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to a successor entity. We will notify you of any such change through a prominent notice on our website or by email before your information is transferred and becomes subject to a different privacy policy.

5.4 Aggregated and Anonymized Data

We may share aggregated, de-identified, or anonymized information — which cannot reasonably be used to identify you — with third parties for research, analytics, marketing, and business reporting purposes.

6. Data Security

We take the security of your personal information seriously and implement a range of industry-standard technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction.

6.1 Technical Measures

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Encrypted storage of sensitive personal and payment information
• Firewall protection and intrusion detection systems
• Regular security audits and vulnerability assessments
• Secure, access-controlled server environments

6.2 Administrative Measures

• Strict access controls — only authorized personnel with a legitimate need can access your personal data
• Employee training on data privacy and security best practices
• Confidentiality agreements with employees and contractors
• Data breach response and incident management procedures

6.3 Payment Security

We do not store your full credit or debit card numbers on our servers. All payment transactions are processed through PCI-DSS compliant third-party payment processors. We encourage you to use strong, unique passwords for your account and to never share your login credentials with others.

7. Your Privacy Rights

Depending on your state of residence, you may have various rights regarding your personal information under applicable United States law. We are committed to honoring these rights promptly and transparently.

7.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

7.2 Rights for Other U.S. State Residents

Residents of other states, including but not limited to Colorado, Virginia, Connecticut, Utah, and Texas, may also have rights under their respective state privacy laws, including rights to access, correct, delete, and opt out of the processing of personal data for targeted advertising or profiling purposes. We extend these rights to residents of all applicable states to the extent required by law.

7.3 How to Exercise Your Rights

To exercise any of your privacy rights, please submit a verifiable request to us using one of the following methods:

• Email: [email protected]

We will verify your identity before processing your request to ensure the security of your personal information. We will respond to verifiable requests within 45 days as required under the CCPA/CPRA. In certain circumstances, we may extend this period by an additional 45 days, in which case we will notify you of the extension within the initial 45-day period.

You may designate an authorized agent to submit requests on your behalf. Authorized agents must provide written authorization, and we may require direct verification from you to confirm the agent's authority.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our services, and to comply with our legal obligations. Our general data retention practices are as follows:

When personal information is no longer needed for its intended purpose and no longer required by law, we will securely delete, anonymize, or destroy it using appropriate methods.

9. Cookie Usage

Our website uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage) to enhance your experience, analyze site traffic, and deliver personalized content and advertising.

9.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly (e.g., shopping cart, login sessions). These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data (e.g., Google Analytics).
• Functional Cookies: Remember your preferences, such as language settings, location, and saved order customizations.
• Targeting and Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns across third-party platforms.

9.2 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders online. Most browsers allow you to:

• View and delete cookies already stored on your device
• Block cookies from specific websites
• Block all cookies from being set
• Receive a notification when a website tries to set a cookie

For California residents, you have the right to opt out of the use of cookies and tracking technologies that constitute the "sale" or "sharing" of personal information under the CCPA/CPRA. Please contact us at [email protected] to exercise this right.

10. Children's Privacy

We comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 without verifiable parental consent. Our website is not directed to children, and we do not intentionally market our services to minors.

If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete such information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] so that we may take appropriate action.

We encourage parents and guardians to monitor their children's online activities and to participate in their children's use of the internet. By using our website, you confirm that you are at least 18 years of age.

11. International Data Transfers

Mod Pizza is based in the United States, and our primary data processing activities occur within the United States. If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

By using our services, you acknowledge that data protection laws in the United States may differ from those in your country of residence, and you consent to the transfer of your personal information to the United States for the purposes described in this Privacy Policy.

Where we transfer personal information to third-party service providers located outside the United States, we take appropriate steps to ensure that such transfers comply with applicable privacy laws and that your information remains protected to a standard consistent with this Privacy Policy. These safeguards may include:

• Standard contractual clauses approved by relevant data protection authorities
• Contractual obligations requiring third parties to implement appropriate security measures
• Transfer impact assessments where required by law

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, delivery apps, and other external services that are not operated by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of any third-party websites.

We encourage you to review the privacy policies of any third-party sites you visit through links on our website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. Our website does not currently alter its data collection and use practices in response to DNT signals from web browsers.

However, California residents may exercise their right to opt out of the sale or sharing of personal information, including through the use of tracking technologies, as described in Section 7 and Section 9 of this Privacy Policy.

14. How to File a Privacy Complaint

If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can address your concerns directly. You may contact our privacy team at:

We will acknowledge your complaint within 10 business days and aim to resolve all privacy-related complaints within 45 days. For complex matters, we may require additional time and will notify you accordingly.

14.1 Complaints to Regulatory Authorities

If you are not satisfied with our response or believe we are processing your personal information in violation of applicable law, you have the right to file a complaint with the appropriate regulatory authority:

• California Residents: You may file a complaint with the California Privacy Protection Agency (CPPA) at cppa.ca.gov, or with the California Attorney General's Office at oag.ca.gov.
• Federal Consumer Protection Complaints: You may file a complaint with the Federal Trade Commission (FTC) at reportfraud.ftc.gov or by calling 1-877-FTC-HELP (1-877-382-4357).
• Other State Residents: Contact your state's Attorney General office or relevant data protection authority for guidance on filing a privacy complaint.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or data handling procedures. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website informing users of the changes
• Send an email notification to registered account holders (where feasible and appropriate)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

If we make changes that materially affect your rights under this Privacy Policy, we will provide you with a meaningful opportunity to review and, where required, consent to such changes before they take effect.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to reach out to our privacy team. We are committed to responding to all legitimate privacy inquiries promptly and transparently.